Stop chasing messages like:
“The logo looks weird on my phone.”
“I clicked the thing and it didn't work.”
“Make it pop more.”
FixThatIssue gives clients a simple way to point, screenshot, annotate, or record exactly what needs fixing — while automatically capturing the technical context your team needs to investigate it.
Built for freelancers, web designers, agencies, dev shops & SaaS teams
Meet FixThatIssue. Add one lightweight feedback widget to your staging site and give clients a frictionless way to report problems.
They can click an element, take a screenshot, draw on it, or record their screen. Your team gets the evidence and technical context attached to the report.
No guessing. Less back-and-forth. Faster fixes.
Your client knows something is wrong. They don't always know how to explain it technically. That's okay.
FixThatIssue captures the what, where, and technical context automatically, so your team can start fixing instead of asking another five questions.
Clients can capture screenshots, draw arrows, blur sensitive areas, add text, and record their screen with a microphone.
Browser, OS, screen size, window size, exact URL, DOM selector and pin coordinates are attached to the report automatically.
JavaScript console logs and network errors can travel with the issue, giving developers useful debugging context from the start.
Move feedback from To-Do → In Progress → Done and keep client feedback organized in one place.
Clients can click the actual button, section, form, or component. Your team gets the element context instead of “the thing near the top.”
Bring Your Own S3 storage on every tier. Closed tickets automatically clear after 30 days. Pay once and keep your lifetime license.
Instead of: “Which page?” → “What device?” → “Can you send a screenshot?” → “What exactly did you click?”
You get: visual evidence + exact location + technical context.
Developer asks which browser, which device, which URL, what happened, and how to reproduce it.
Screenshot or recording, exact page, clicked element, browser/device information and available console/network context arrive together.
Your team spends less time interpreting feedback and more time actually resolving it.
FixThatIssue works especially well when somebody outside your development team needs to review a website or web application.
Get clearer client feedback without turning every revision into another email thread.
Give clients an easy review workflow while keeping every issue organized.
Give developers the technical context they need instead of vague bug reports.
Let clients point directly at problems on staging or production websites.
Collect reproducible visual feedback when customers discover problems your team can't immediately reproduce.
Give internal or external testers a faster way to capture visual issues with useful context attached.
Below is a fake client staging site. Be the client: screenshot it, pin the broken button, scribble an arrow — and watch your ticket land on the board instantly, exactly like your team would receive it.
Add one small script to your staging site or web app. The feedback button appears on the page.
<script src="…/widget.js" data-project="KEY">
They click the thing that's wrong, capture a screenshot, annotate it, or record their screen and microphone.
The issue arrives with its visual evidence and technical context. Move it through your workflow and close it when it's fixed.
Founder's pricing is available to the first 500 agencies. Lock in lifetime access before standard subscription pricing begins.
BYOS storage included on every tier.
Limited to the first 500 agencies.
One button. One report. The context your team actually needs.
Send us an email and our support team will help you instantly.
Email support →support@ajgroupproducts.store